Please ensure you check your SPAM/JUNK folder in your email client, when looking for ticket replies from us.

 

**CLICK HERE TO SEE YOUR OPEN SUPPORT TICKETS**


Please read ALL of the information provided below, BEFORE you open a new support ticket.

Ignoring the information provided will result in your ticket being closed without response.

 


Please be specific in your tickets clearly stating your issue. Stating “Pokemon wrong” or likewise will only delay your issue being solved. Clearly describe the issue you’re experiencing in detail.

 

 


⚠️ Please do not open a ticket if your trade is not working within the first 24 hours of placing your order. We regularly check to ensure our bots are working. Like anything, sometimes things do break and we will be well aware of any issues⚠️

YOU DO NOT NEED TO OPEN A SUPPORT TICKET FOR THIS


⚠️If your order cuts out mid-trade or you are missing Pokemon, simply wait 2-3 minutes, refresh the Trade Page and start the trade again. It will continue from where it left off⚠️

YOU DO NOT NEED TO OPEN A SUPPORT TICKET FOR THIS


⚠️ We do not provide support for legality. Please do not open a ticket asking for legality assistance⚠️

PLEASE DO NOT OPEN A SUPPORT TICKET FOR THIS

Support Tickets

 

STOP and READ this message BEFORE you open a ticket.

If your order cuts out mid-trade or you are missing Pokemon, simply wait 2-3 minutes, refresh the Trade Page and start the trade again. It will continue from where it left off.

⚠️YOU DO NOT NEED TO OPEN A SUPPORT TICKET FOR THIS⚠️