⚠️ Please do not open a ticket if your trade is not working within the first 24 hours of placing your order. We regularly check to ensure our bots are working. Like anything, sometimes things do break and we will be well aware of any issues⚠️

Please remain respectful and civil in your tickets – any abusive tickets will be closed without reply. PokeGens is a 1 person operation – please allow 48 hours for a response.


⚠️ There will be limited ticket support from 17th May 2022 to Monday 23rd May as I am recovering from surgery.

Please be patient, I will reply ASAP ⚠️


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Contact Information

(Please note: Delivery queries will be answered within 48 hours)

Contact Email: contact@pokegens.com