Delivery FAQs and Delivery Guide

Once I have placed an order, do I need to wait to get it? How does this work?

This is an automated delivery service

PokeGens is now FULLY automated which means delivery 24/7. To claim your order click the “Begin Trade” button below:

Individual Pokemon for Sword or Shield

This is an automated delivery service – you need to start trading with our bot. Follow the link below to begin trading:

If you have ordered an Individual Pokemon (or several Individual Pokemon), this will be delivered via Link Trade within Pokemon Sword and Shield.

Simply trade us any Pokemon you do not want. It does not matter what you trade, but please try not to trade Pokemon that evolve during trades to make the trade go quicker.

Below are the steps for Link Trading:

  1. Open the Y-Comm by pressing the Y button.
  2. Press the [+] button on your Switch JoyCon to connect to the Internet. The top right should say “Internet“.
  3. Select Link Trade, then Set Link Code.
  4. Enter the Link Code we will provide over our Live Chat service.
  5. Wait for the trade to be established. Stay in the overworld and please do not open any menus.

⚠️Important⚠️

Mobile Hotspots from an Android or iOS device, public WiFi, and work/enterprise WiFi will NOT be able to connect with other players. If you are on any of these connections, please use an alternative connection.

Individual Pokemon for Brilliant Diamond/Shining Pearl

 

This is an automated delivery service – you need to start trading with our bot. Follow the link below to begin trading:

Trading in Pokemon Brilliant Diamond/Shining Pearl requires a Nintendo Account and an active Nintendo Switch Online subscription. Your Switch Friend Code and in-game Card Code are not required.

  1. After the first gym and by going to the Pokemon Center basement for the first time, you will receive the ability to access to the Union Room by pressing the Y button when not in a building.
  2. Open the Union Room by pressing the Y button.
  3. Select the Global Room.
  4. Select “Yes, with a Link Code“, and input the Link Code we provide when we are about to start trading.
  5. Wait in the Union Room until you see us and start trading.
  6. IMPORTANT: If we don’t connect within a minute, please say so in the Live Chat so we can try another trade code.

Note: There are high possibilities that you may be paired with someone else. Ensure you are trading with PokeGens.

⚠️Important⚠️

Mobile Hotspots from an Android or iOS device, public WiFi, and work/enterprise WiFi will NOT be able to connect with other players. If you are on any of these connections, please use an alternative connection.

Generation 1-7 Bundle (National Dex)

This will be delivered via Pokemon Home using a Moving Key which is generated in Pokemon Home. I will provide detailed instructions in the Live Chat on how to generate a Moving Key. If you already know the process on how this works, please DO NOT generate a Moving Key until asked for it, as it is timed to 3 minutes. You will have to generate a new key if you provide it, without being asked.

This can be done either in Pokemon Home on the Switch OR within the Pokemon Home Mobile App. I will provide clear instructions for both.

Pokemon Home Premium is a requirement for this product as the free version will not have enough space for all the Pokemon.

If you have purchased a Sword and Shield Pokedex i.e Galar Pokedex

This will be delivered via Pokemon Home.

You send your Nintendo account info and we do the work for you

OR

You can use our account with a detailed guide to follow (slow)

 

***POKEMON HOME SUBSCRIPTION REQUIRED. THIS COSTS A FEW £/$ WHICH YOU WILL BE REQUIRED TO COVER***

Gen 1-8 Bundle

This will be delivered via Pokemon Home.

You send your Nintendo account info and we do the work for you.

We will require your Nintendo Account information for this transfer. We recommend that you change your password IMMEDIATELY once the transfer has complete. Once we have completed your order, we will remove it from our system. We have absolutely no reason to keep it.

***POKEMON HOME SUBSCRIPTION REQUIRED. THIS COSTS A FEW £/$ WHICH YOU WILL BE REQUIRED TO COVER***

More Frequently Asked Questions

What is PokeGens.com?

PokeGens.com is a service that offers the ability to enhance your gameplay in either Pokemon Sword or Shield and Pokemon Brilliant Diamond/Shining Pearl, in the form of Link Trades or Pokemon Home Delivery. You can purchase any Pokemon that currently exists in each game. Each Pokemon comes fully legalised, legit moves/IVs/EVs that you would be able to obtain in the game naturally.

PokeGens is now FULLY automated which means delivery 24/7. To claim your order click the “Begin Trade” button below:

We have completed over 4000+ trades to date and have a 5 star rating on Trustpilot

 

 

This is a 24/7 fully automated service. To collect your order, click below to begin trading:

Yes. Any order you place will not have PokeGens.com as the Pokemon Nickname. You can choose to have your own Custom Trainer (the name you chose at the start of your game for your character) added to the Pokemon you order, for a small additional fee. The default OT will be PokeGens.

We only use secure payment methods such as Paypal, and Stripe for Debit/Credit card payments which act as our 3rd party payment processor.

PokeGens does not have access to your banking details once an order has been placed. We can only see the last 4 digits of a payment card in our payment dashboard, the remainder of the card numbers are obfuscated which is a standard security practice with payments.

This is a free Pokemon we give out in Wonder Trades with our website name on. It is basically an advertisement. We have to advertise our services somewhere, right? 🙂

Any order you make WILL NOT contain a PokeGens.com watermark and will come with its original nickname. You can choose to have your own Trainer Name (the name you choose when you began your game) on your Pokemon for a small additional fee.

If you received a Pokemon via Wonder Trade with PokeGens.com, congratulations! This Pokemon is FULLY LEGAL and can be used in the game.

Any order you make WILL NOT contain a PokeGens.com watermark and will come with its original nickname. You can choose to have your own Trainer Name (the name you choose when you began your game) on your Pokemon for a small additional fee.

We are not linked or affiliated with the software called ‘PokeGen’. We may appear in the same Google search however we have nothing to do with “Pokegen” or any of its websites or software. nor are our services any way linked with “PokeGen”. We just happen to have similar names.

PokeGens is not affiliated with any other website/source/program/software outside of PokeGens.com. Our advert-mons are PokeGens.com only, we do not use any other name.

 

We get it, there are a lot of dishonest people over the internet. Some individuals will try and scam others for their personal gains which of course, is absolutely unacceptable. At PokeGens, we are upfront and honest about all of our practices, informing you what will happen with your order every step of the way.

With over 4000+ trades completed, you can be safe in the knowledge you’re in experienced hands.

We do offer refunds, however, they are limited to:– If there was an error with a trade– If we cannot fulfill your order for any reason

Once the trade has commenced, we will not offer a refund or exchange.

If for any reason you do not collect your order after 30 calendar days, PokeGens reserves the right to decline any form of refund.

Highly unlikely. We have done over 4000 trades to date, without a single issue. All the Pokemon you purchase are ran through legality checkers BEFORE they are traded. This means that the Pokemon you purchase will never have moves/stats/names or anything that will jeopardise your account, or ability to play or use the Pokemon.

You will not find any non-legal Pokemon from this site. Unobtainable Pokemon are not sold here, and we will NEVER offer unobtainable Pokemon i.e Shiny Locked Pokemon.

No, not at all. We do not own any Trademarks, Copyrights or claim to own any of the content in relation to the Pokemon franchise. You are simply purchasing a digital service, where we trade Pokemon from ourselves to you. All Pokemon content trademarks and copyrights are owned by the respective parties, GameFreak and Nintendo.

You are agreeing to purchase a service, which is my time, to trade you your Pokemon into your game